Last updated: 1/18/2026
EchoDesk values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website or services.
By using EchoDesk, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including but not limited to:
Name
Business name
Email address
Phone number
Billing or contact details
Information shared during calls, forms, or onboarding
Business and Call Data
Call notes, summaries, and instructions provided by clients
Scheduling, inquiry, and booking details
CRM related information supplied by the client
Technical Information
IP address
Browser type
Device information
Pages visited and usage data
EchoDesk uses collected information to:
Provide and operate our services
Handle calls, inquiries, bookings, and follow ups
Communicate with clients
Improve service quality and performance
Maintain internal records
Comply with legal obligations
EchoDesk does not sell personal information to third parties.
Clients are responsible for ensuring they have the right to share any customer, business, or call related information with EchoDesk.
EchoDesk acts as a service provider and processes information solely based on client instructions.
EchoDesk makes reasonable efforts to accurately capture and relay call information. However, EchoDesk does not guarantee error free notes, interpretations, or outcomes and is not responsible for business decisions made based on information handled through our services.
We implement reasonable administrative, technical, and organizational safeguards to protect information.
Despite these efforts, no method of transmission or storage is 100 percent secure. EchoDesk does not guarantee absolute security and is not liable for unauthorized access beyond reasonable control.
EchoDesk may use trusted third party tools for:
CRM systems
Scheduling software
Communication platforms
EchoDesk is not responsible for the privacy practices or content of third party services.
We retain information only as long as necessary to provide services, comply with legal requirements, or resolve disputes. We may delete data at our discretion unless otherwise required by law or agreement.
EchoDesk may use cookies or similar technologies to improve website functionality and user experience. You may disable cookies through your browser settings, though some features may not function properly.
To the fullest extent permitted by law, EchoDesk is not liable for indirect, incidental, or consequential damages arising from data use, loss, or service interruptions.
Use of our services is at your own risk.
EchoDesk reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
Continued use of the website or services constitutes acceptance of the updated policy.
For privacy related questions, contact:
EchoDesk
Email: info @ myechodesk.com